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Medical

GP practice manager

GP practice managers run the business side of doctors' surgeries and health centres.

Annual Salary

£22,250 to £55,000

Average UK salary in 2019 was £30,378
(source Office for National Statistics)

Working hours

36 to 38 a week

You could work: evenings / weekends; on a rota

2.9%
Future employment

There will be 2.9% more GP practice manager jobs in 2026.

Day to day tasks

In this role you could:

  • recruit, train and supervise medical receptionists and secretaries
  • pay wages and make sure the practice meets its financial targets
  • organise duty rotas for doctors and clerical staff
  • manage the reception and appointments system
  • manage medical records systems
  • control stocks of equipment, stationery and drugs
  • arrange the building's cleaning, maintenance and security
  • monitor prescriptions
  • handle confidential information

Working environment

You could work at a GP practice or at a health centre.

You can get into this job through:

  • working towards this role
  • applying directly
  • specialist courses run by professional bodies
Work

You could start as an assistant office manager in a health centre or hospital and work your way up through training and promotion.

Direct application

You could move into practice management from a range of different business backgrounds. You'll usually need to be an experienced manager with a management qualification.

Experience in a health or social care setting would be an advantage, though it's not essential.

Other routes

You can get relevant qualifications by training with The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR). Qualifications include:

  • a short course Certificate in Health Service Administration
  • Level 3 Diploma in Medical Administration
  • Level 3 Certificate in Medical Principles for the Administrator
  • Level 5 Primary Care and Health Management

These are available through a combination of approved training centres, colleges and online learning. You'll need to be working in a health-related job to study some of the higher-level qualifications.

You can find out more from AMSPAR.

Requirements and restrictions

You'll need to:

More information

Career tips

As with all NHS roles, you will be expected to demonstrate an understanding of NHS values. You can find out more in the NHS Constitution.

Professional and industry bodies

Membership of The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR) and the Institute of Healthcare Management will give you access to professional development opportunities.

Further information

You can find out more about becoming a GP practice manager from Health Careers.

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With experience, you could become a partner (part-owner) of the practice.

You might move into healthcare management in a hospital, health authority or NHS trust.

You could also work as a manager in a social services department, or you could work in private healthcare.

Membership of The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR) and the Institute of Healthcare Management will give you access to professional development opportunities.

You can find out more about becoming a GP practice manager from Health Careers.

Skills required and how your skills match up

What skills are required?

You'll need:

  • to be thorough and pay attention to detail
  • business management skills
  • knowledge of English language
  • administration skills
  • leadership skills
  • the ability to work well with others
  • excellent verbal communication skills
  • patience and the ability to remain calm in stressful situations
  • to be flexible and open to change
  • to be able to use a computer and the main software packages competently
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