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Civil enforcement officer

Civil enforcement officers make sure drivers follow parking regulations on public streets and in car parks.

Annual Salary

£20,000 to £28,000

Average UK salary in 2022 was £33,200
(source Office for National Statistics)

Working hours

37 to 42 a week

You could work: evenings / weekends / bank holidays; on a rota

Future employment

There will be 0.3% more Civil enforcement officer jobs in 2027.

Day to day tasks

As a civil enforcement officer, you'll:

  • patrol streets and car parks and check parking tickets
  • advise the public on local parking rules and facilities
  • take details and pictures of incorrectly parked vehicles and issue Penalty Charge Notices (PCNs)
  • report faults with parking meters and damage to road signs
  • attend court or a tribunal if a parking ticket is being disputed
  • work with police community support officers and the police to report crimes or anti-social behaviour

Working environment

You may need to wear a uniform.

You could work at a car park or on the streets.

Your working environment may be outdoors in all weathers and physically and emotionally demanding.

You can get into this job by applying directly.

Direct application

There are no set qualifications to become a civil enforcement officer.

Experience of working in a customer service role is highly valued and could help you get into this job.

Once you start work, your employer will provide training. This will cover subjects like:

  • parking enforcement policy
  • traffic regulations
  • evidence collection
  • permits, waivers and exemptions

Requirements and restrictions

You'll need to:

  • You may need a driving licence for some jobs.

More information

Career tips

Some civil enforcement jobs can include environmental reporting, like littering or fly tipping.

Further information

You can find out more about working as a civil enforcement officer from the British Parking Association.

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With experience and further training you could become a:senior enforcement officer; team supervisor; parking manager

Skills required and how your skills match up

What skills are required?

You'll need:

  • to be thorough and pay attention to detail
  • the ability to understand people’s reactions
  • excellent verbal communication skills
  • the ability to work on your own
  • patience and the ability to remain calm in stressful situations
  • knowledge of public safety and security
  • the ability to accept criticism and work well under pressure
  • legal knowledge including court procedures and government regulations
  • knowledge of English language
  • to be able to carry out basic tasks on a computer or hand-held device
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