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Sales & marketing

Letting agent

Letting agents manage rental properties on behalf of owners.

Annual Salary

£16,000 to £30,000

Average UK salary in 2019 was £30,378
(source Office for National Statistics)

Working hours

37 to 40 a week

You could work: evenings / weekends; flexibly

4.1%
Future employment

There will be 4.1% more Letting agent jobs in 2026.

Day to day tasks

You will:

  • advise clients about the letting process
  • set up viewings and show potential tenants around the property
  • select responsible, reliable tenants
  • prepare tenancy agreements and inventories
  • check tenant references
  • make sure all aspects of the letting meet legal requirements
  • meet landlords and advise on rents
  • arrange for maintenance to be carried out
  • work with solicitors, builders, cleaners and suppliers
  • handle any problems with the property

Working environment

You could work in an office or visit sites.

You can get into this job through:

  • an apprenticeship
  • working towards this role
  • specialist courses run by professional bodies
Apprenticeship

Apprenticeships relevant to this role include:

  • housing and property management assistant intermediate apprenticeship
  • housing and property management advanced apprenticeship
  • senior housing and property management higher apprenticeship

You may also be able to gain relevant experience for lettings agent work through a junior estate agent intermediate apprenticeship.

Entry requirements

To get onto an apprenticeship, you'll find it useful to have:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
For more information
Work

You'll usually start as an administrator with a lettings firm and learn on the job. You'll find it helps to have relevant skills and experience like sales or customer service.

Employers are likely to be more interested in your skills and experience than your qualifications. Some may ask for GCSEs in English and maths at grades 9 to 4 (A* to C) or equivalent.

Other routes

You can study for the National Federation of Property Professionals qualifications in Residential Letting and Property Management while looking for work.

The Chartered Institute of Housing also offers qualifications in Letting and Managing Residential Property.

Requirements and restrictions

You'll need to:

  • have a full driving licence

More information

Professional and industry bodies

For professional development and networking opportunities you could join:ARLA Propertymark; Chartered Institute of Housing

Further information

You can get more advice about careers in property letting from:ARLA Propertymark; Chartered Institute of Housing

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With experience, you could progress to a management role or move into estate agency work.

You could specialise in particular types of letting like commercial property, holiday or student letting services.

Skills required and how your skills match up

What skills are required?

You'll need:

  • customer service skills
  • the ability to sell products and services
  • the ability to use your initiative
  • business management skills
  • active listening skills
  • excellent verbal communication skills
  • persuading and negotiating skills
  • the ability to accept criticism and work well under pressure
  • persistence and determination
  • to be able to use a computer and the main software packages competently
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