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Hotel manager

Hotel managers are in charge of the day-to-day running of a hotel.

Annual Salary

£20,000 to £60,000

Average UK salary in 2019 was £30,378
(source Office for National Statistics)

Working hours

40 to 42 a week

You could work: evenings / weekends / bank holidays; flexibly

Future employment

There will be 3% more Hotel manager jobs in 2026.
In your local area

Day to day tasks

In a small hotel you may plan and organise all of its services. In a larger hotel you may have more specific responsibilities.

You could:

  • set budgets, sales targets and forecast income
  • promote the hotel through different types of marketing
  • plan and organise accommodation, catering and any other services offered
  • make sure the hotel meets licensing and health and safety laws
  • oversee fire safety, building security and site maintenance
  • manage corporate bookings and events
  • recruit, train and organise staff
  • meet and greet customers and deal with complaints

Working environment

You may need to wear smart business dress.

You could work in a hotel.

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role

You can complete a qualification like a foundation degree, higher national diploma or degree and enter hotel management through a management trainee scheme.

This role is open to graduates of all subjects. Particularly relevant subjects include:

  • hotel management
  • hospitality management
  • hospitality business management
  • international hotel management
  • travel and tourism

Entry requirements

You'll usually need:

  • 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
  • 2 to 3 A levels, or equivalent, for a degree
For more information

You can train to be a hotel manager through an advanced apprenticeship in hospitality or a higher apprenticeship in hospitality management.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
For more information

You may get into this job by starting in a junior position like front of house manager or events manager. You could apply for promotion as you get more experience.

More information

Career tips

Work experience in any kind of customer facing role can be useful for this career.

It may give you an advantage if you can speak another language fluently.

Professional and industry bodies

You could join the Institute of Hospitality for professional development and networking opportunities.

Further information

You can find out more about careers in hotel management from the Hospitality Guild.

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Your career prospects will depend on the size of the business, your experience and whether you are willing to relocate.

In larger hotel chains, you could move into regional management or specialise in areas like corporate finance or training. You may also have the chance to work overseas with an international hotel group.

Skills required and how your skills match up

What skills are required?

You'll need:

  • customer service skills
  • the ability to use your initiative
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • to be flexible and open to change
  • persistence and determination
  • the ability to motivate and manage staff
  • business management skills
  • the ability to sell products and services
  • to be able to use a computer and the main software packages competently
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