Skip to content


Sales administrator

Sales administrators process sales orders and payments, arrange deliveries and offer after-sales support.

Annual Salary

£17,000 to £28,000

Average UK salary in 2019 was £30,378
(source Office for National Statistics)

Working hours

38 to 40 a week

You could work: weekends;

Future employment

There will be 3.3% fewer Sales administrator jobs in 2026.

Day to day tasks

On a typical day you could:

  • answer customer enquiries over the phone, by email and face to face
  • take and process customer orders and payments
  • do credit checks, raise invoices and deal with paperwork
  • update customer records
  • check stock and re-order supplies
  • organise deliveries
  • provide after-sales support
  • type up documents like letters and reports

Working environment

You could work in an office or in a contact centre.

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
  • applying directly

You could do a college course, which would teach you some of the skills and knowledge you need in this job.

Relevant courses include:

  • Level 2 or 3 Diploma in Business and Administration
  • Level 3 Sales and Account Management
  • T Level in Management and Administration

Entry requirements

You'll usually need:

  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T level
For more information

You could get into this job through a business administrator advanced apprenticeship.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
For more information

You may be able to work your way into this role by starting as a receptionist or administration support worker and learning on the job.

Direct application

You could apply directly if you've got the relevant skills and knowledge needed to do this job.

Some employers may ask for GCSEs at grades 9 to 4 (A* to C), including English and maths, or equivalent qualifications.

Telephone, typing and IT skills will also be useful.

More information

Professional and industry bodies

You could become a member of the Institute of Administration Management.

Further information

You can find out more about careers in administration from the Institute of Administration Management.

Showing jobs in:
View all vacancies in this region

With experience, you could become a sales admin team leader, personal assistant or office manager.

Skills required and how your skills match up

What skills are required?

You'll need:

  • customer service skills
  • excellent verbal communication skills
  • business management skills
  • the ability to use your initiative
  • the ability to work well with others
  • the ability to sell products and services
  • persistence and determination
  • the ability to accept criticism and work well under pressure
  • ambition and a desire to succeed
  • to be able to use a computer and the main software packages competently
My top 5 skills
Please sign in to compare your skills to this job. Sign in

To save or view your choices and results you must sign in or register (takes 1 minute).

Sign in Register