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Childcare

Education welfare officer

Education welfare officers make sure that children attend school and get the support they need.

Annual Salary

£19,000 to £30,000

Average UK salary in 2019 was £30,378
(source Office for National Statistics)

Working hours

36 to 38 a week

You could work: evenings; attending events or appointments

6%
Future employment

There will be 6% more Education welfare officer jobs in 2026.
In your local area

Day to day tasks

In your day-to-day tasks you will:

  • work closely with key staff in schools to identify and resolve attendance problems
  • meet parents and pupils at school or home to explain legal responsibilities
  • help families get benefits for school meals, transport or clothing
  • take necessary action through the magistrates' court
  • arrange education for pupils who are excluded
  • write case notes and letters to parents
  • update computerised school records
  • handle sensitive information
  • keep to deadlines and targets

Working environment

You could work at a school or from home.

Your working environment may be emotionally demanding and you'll travel often.

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role
  • applying directly
University

You could do a degree in social and human sciences, social work or education.

Entry requirements

You'll usually need:

  • 2 to 3 A levels, or equivalent, for a degree
For more information
Apprenticeship

You could gain some of the skills and knowledge needed to get into this role through an Early years lead practitioner or an Early intervention practitioner higher apprenticeship.

Entry requirements

You'll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
For more information
Work

You may be able to work as an assistant welfare officer with a local authority and do training on the job to qualify. For this you'll usually need:

  • experience working with children or young people
  • GCSEs at grades 9 to 4 (A* to C) in English and maths
  • 1 or 2 A levels, or equivalent

Volunteering and work experience

You can get experience of working with children, families and young people, which could help when you apply for jobs. Examples include volunteering in schools, mentoring and youth work.

You can look for opportunities through organisations like:

Direct application

You can apply directly to become an education welfare officer if you've got relevant experience and qualifications.

Employers usually look for people who have a background in:

  • social work
  • teaching
  • youth and community work

Requirements and restrictions

You'll need to:

More information

Further information

You'll find more details about working in education welfare through the education welfare service of your local council.

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With experience and training you could become a team leader, senior education welfare officer or a head of service.

You could also train for a career in social services, the probation service, youth work or pastoral care.

Skills required and how your skills match up

What skills are required?

You'll need:

  • counselling skills including active listening and a non-judgemental approach
  • knowledge of psychology
  • knowledge of teaching and the ability to design courses
  • sensitivity and understanding
  • customer service skills
  • patience and the ability to remain calm in stressful situations
  • the ability to work well with others
  • knowledge of English language
  • to be flexible and open to change
  • to be able to use a computer and the main software packages competently
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